Assessments

Work we run on the calls you already make

Each visit is a measurement of packet loss and connection quality on WhatsApp, Teams, Zoom, or a desk-phone app — not a catalogue of software modules. Pick the visit that matches how painful the hour already is.

Laptop open on a meeting table during a video conversation

Flagship visit

Packet loss assessment

We sit with the actual calls your staff already make and record which spoken words, video frames, and chat bursts never arrive.

From RM 2,800 for a single-site assessment. Multi-floor or multi-branch work is quoted after intake.

Quiet office interior with desks and large windows

Where the call actually travels

Connection path review

We trace a conversation from the handset or laptop through the office, the street cabinet, and out toward the app’s meeting servers.

From RM 1,600 for a single building.

Two colleagues talking across a wooden table

During the meeting, not after

Live session observation

We join a scheduled sales call, clinic consult, or shift handover and mark every freeze, clipped syllable, and reconnect as it happens.

From RM 850 per observed session.

Calm office lounge with a sofa and a low table

The same desks, later

Recurring quality check

We return on a monthly or quarterly cycle and run the same capture windows, so a quiet month does not hide a rainy-season slide.

From RM 1,200 per return visit on a quarterly cadence. Monthly cadence is quoted after the first assessment.